Very disappointed with this company. Spoke with very nice person to make appointment for moving survey of our home. The representative showed up 15... minutes late. He was nice enough and seemed to know what he was doing. When he was leaving he said he would email a cost estimate that evening or first thing the following day. The evening came and went, the next day came and went. Nothing, no message, no phone call and no email.Apparently, they have all the business they can handle, so I will not be troubling them with my business.read more
06:11 10 Jan 20
21:16 09 Jan 20
16:46 09 Jan 20
The best! I reached out via Google for movers and from their initial response APEX had the best prices around and the best customer service. It... didn't stop there. The 2 gentleman that moved me were so genuine and so careful. I will recommend APEX to everyone I know.read more
15:52 17 Dec 19
I called last week to schedule an interior move so we could get carpet installed, then had to cancel at the last minute. Wendy was really nice about... it. Then I called this morning letting her know we needed their help after all. She said she would check everyone's schedule and call me back. She called about 15 minutes later stating she could get a couple guys over to us in a couple hours. She set us up for a one hour move. The guys got here right on time and moved our furniture in 15 minutes. They were so nice. Since it only took them 15 minutes, the main guy handling the paperwork called their office and got them to take $30 off the original quote. Then they offered to move a large sectional that we were going to move ourselves. Talk about 5 star service. I hope we get the same guys back when we need them to put the furniture back!read more
02:48 04 Dec 19
20:18 03 Dec 19
Great crew. Good attitudes all around despite lots of hard work.
22:05 24 Nov 19
23:18 18 Nov 19
22:41 06 Nov 19
They were wonderful to work with. Im so thankful for them! The guys even helped put my bed together which is amazing because i just had brain... surgery. They were reasonably priced and the office ladies were very nice too. I would use them again.read more
16:43 06 Nov 19
Great job!!! Courteous, professional and friendly from the first meeting for an estimate through the actual move. Very reasonable and timely.
19:07 08 Oct 19
The absolute worst moving company I have ever used. That’s what I get for trying to save a buck. First load out of the house to the truck they spell... three boxes of depression glass. The next thing they damaged was an entertainment center that’s been in my family for over 35 years. My mom has moved countless times over the years and never once was it damaged until they got their hands on it. There was a three man crew that showed up and only one of the three really actually work. It took him four hours to move 50 boxes and one entertainment center. They tried to add on an additional credit card fee. At the end when I was looking at the bill they show their start time at 8:45 when they didn’t show up to the house till nine and then they try to say that we were done at one when we were really done at 12:30 and then to add Drive time into it have a half an hour 15 minutes each way..... The only words I have to say is con artist.Response to Owner response;We called in the middle of he move and expressed how we were feeling and they pretty much told us off. If their truck was not loaded with our belongings, I would have told them to get off my property! Don’t be fooled.read more
04:48 05 Oct 19
18:38 01 Oct 19
Apex has now done two of my personal moves and have helped a number of my clients. I cannot say enough great things about Dean and all of his crew.... They are very efficient and this most recent move actually came in under the initial bid!read more
18:57 23 Aug 19
The movers and warehouse staff are great and professional. My issue is with the admin staff and the prices they hit you with.
14:19 20 Aug 19
donna m mulder
07:56 20 Aug 19
So we used apex movers because they were hired by the military to move us from lake stevens Washington to Bremerton Washington over all a 2 hr move... south. I have to say the packers were nice they were cool and very polite. However i feel like they didnt pack as well as they could have. While unpacking i found 3 broken glasses two of which went to a nice set my husbands grandparents gave to us our tv stand which is wooden and had some scuff marks on it before was missing the front piece of wood. My bed which was only 2 years old is now dipping badly in the middle when it wasnt before the move. When they came and did the pack out they forgot to check my pantry and ended up leaving behind 4 boxes granted they came back and got them that same day but still. There are a few more little things ive noticed as ive continued to unpack as well. Like my blu ray player was packed into a box and had other stuff piled on top of it with no bubble wrap or any such protection for it now it randomly turns itself off and on when it never did that before. My printer was also packed like my blu ray player was with no bubble wrap or protection for it just put into a box and had stuff piled on and around it. Like i said the staff was nice and personable and they were at least on time and kept in contact with us thru out the process but i feel like they could and should have taken more care to pack things and double or tripple wrap and pack them especially glass items or electronics and furniture.read more
06:32 29 Jul 19
I hired APEX to unload a truck in Seattle. I was able to schedule them on very short notice of only three days. The service provided by the two-man... crew was exemplary. They were friendly and worked efficiently moving the items into tight quarters.read more
23:24 25 Jul 19
00:55 13 Jun 19
Had the very best packer ever! Arrived exactly as expected and did an awesome job packing fine china & crystal.
07:45 10 Jun 19
Awesome thanks man I appreciate it 😂
13:04 05 Jun 19
Could not believe the care given to our belongings!! Not only that, but red carpet treatment literally! The two gentlemen who packed the furniture... most careful and considerate. We highly recommend!!aread more
05:43 28 May 19
23:45 01 May 19
SW and I hired Apex movers and they were professional with good customer service. We will hire them again when we move next year.
07:04 31 Mar 19
Amazing, thank you for your wonderful help!
00:26 06 Mar 19
22:08 15 Feb 19
18:59 26 Jan 19
02:13 26 Jan 19
Fast quick move. But I feel I was overcharged. But that's what your in business for is to make money so...it is what it is.
21:31 05 Jan 19
Billy, Phar, and Mike did a great job! Not one broken item, no damage, always asked questions and treated me with respect. These guys were gentlemen.... I would use them again! And Wendy at the office was great to work with too! Thank you APEX!read more
Adam The Kid
00:04 01 Jan 19
This is the third time I’ve used Apex moving and they continue to provide excellent service! Mike and Troy were professional and easy to work with! ... Thank you Apex for yet another easy and efficient moving experience!read more
03:20 22 Dec 18
This is the second time we have used Apex to move family members. The team members arrived on time. They were very courteous. Introduced themselves... and outlined their anticipated method of work. They treated our furnishings with the utmost care. They never stopped working. We were moved in good time and everything arrived in good condition. I would certainly recommend them for any move.read more
16:47 21 Dec 18
APEX did a professional, friendly, seamless job on our move. I would use them again.
04:35 18 Dec 18
Have used APEX twice now, and both experiences have been very positive. The guys showed up on time, were very professional and helpful. Everything... was taken care of, moved carefully and quickly. They completed the work within the allotted time that had been estimated. I would gladly use their services again and would recommend APEX to my friends and family. Thank you for the great experience!read more
01:31 16 Dec 18
All I can say these guys were so awesome!!!Excellent work! We moved into our new apartment yesterday 12/14/18 in the Puyallup area. They communicated... with us so well. Thanks to your professionalism! Wendy in taking down our moving request, she was great! Dean followed up on our move. Even the two gentlemen that came to move our things to our new location. John and Felix(I hope I got his name right) were great!!they were fast, careful and made sure everything was moved in a timely manner. Thanks guys!!!Like i told them yesterday, "I will definitely call you guys again!!"Again thanks!!!read more
05:49 11 Dec 18
Update, my items arrived overseas with multiple items completely ruined due to water intrusion into the shipping crates (crated by the movers at... their location), which resulted in items completely covered mold, electronic components filled with water, and warping of wooden furniture. I'm currently fighting with the insurance company but its now been months without any reimbursement.read more
07:15 29 Nov 18
02:02 27 Nov 18
23:44 23 Nov 18
Great friendly crew. They took care with all of our items. We had to change the pickup and delivery dates several times, and there was never an... issue. Will definitely be using Apec for our future needs.read more
00:01 10 Nov 18
16:04 30 Oct 18
Great company with great people who care. They treated me like family and they were fair on price.
16:37 07 Sep 18
21:41 05 Sep 18
The 2 guys that showed up did a good job keeping our stuff from damage. However, I did see both of them taking a break after only working for 45... minutes. One was smoking, the other was in the truck on his cell phone. I wouldn't call them speedy by any means, but our stuff arrived safely for only going 4 miles away. Their paperwork had the wrong destination address so I'm fortunate that I saw the paperwork or they would have ended up in the wrong place.read more
21:44 03 Aug 18
18:22 24 Jul 18
22:09 17 Jul 18
Three great guys from Apex spent 6.5 hours moving my beautiful Antiques. I couldn’t be more pleased. Thank you to Clint, Felix, and Billie; you are... appreciated!read more
19:22 16 Jul 18
The movers all worked together well. They were enjoyable to be around and understanding of the stress we were going through packing and leaving our... home of 30 years. They were very careful with our belongings. We would use them again and would recommend them to others that are moving.read more
21:32 10 Jul 18
The crew was super nice and efficient! We will use them again!
18:38 01 Jul 18
APEX Moving & Storage was very professional and did a great job with our move across the state. They were very careful with protecting and keeping... track of all our belongings. The crew paid attention to every detail. Also did a great job storing our items, for a couple of months, while we looked for a new home. Highly recommend this company to anyone for their own moves!read more
19:37 27 Jun 18
The whole entire moving crew was fantastic. The guys were super friendly and did an awesome job moving our 4 bedroom home. They were professional the... entire time and I am so glad that I chose Apex to move us. They really took time for each room to make sure the furniture was exactly the way we wanted it. We had to use our garage for storage and the team took the time to stack items so nicely. We would have never been able to do that ourselves. The time they took really set them apart from other movers we have used in the past.read more
Carla Huaylla Castillo
23:25 05 Jun 18
Moving is always a nightmare. I hate moving. But the APEX staff was really professional. They made the move bearable. Dean communicated with me and... gave me a correct estimate. Granted I thought it would take less than 8 hours, which it did, but tried to move as much as possible. There was a bit of times I thought the movers might be slow on purpose but this is the name of the game. Both of the movers were very nice and professional at all times. They help put away all the boxes I needed in storage and also helped put together my dining room table. All in all I would certainly hire them again.read more
18:08 04 Jun 18
The Apex crew couldn't have worked harder, been more helpful or maintained a more positive attitude throughout a somewhat challenging move. Eugene... is one of the more positive people we've met and he kept us all going. We can't thank them enough.read more
19:14 21 May 18
19:45 11 May 18
20:24 13 Mar 18
Pleasant friendly crew that were very happy to take care of the heavy lifting for us and get us moved across the State in a snowstorm.
19:27 01 Feb 18
Excellent people who are very good at what they do. They make the work look easy a key sign of competence.
22:43 19 Jan 18
Professional, respectful, hard working crew. We had an excellent experience.
17:31 18 Jan 18
Very helpful and considerate people. We were moving my grandma and they took great care with her things which put her at ease. Always important when... moving someone who is 84. Thank you all for such great work!read more
02:35 17 Jan 18
07:29 02 Jan 18
21:54 08 Dec 17
James Neal was a pleasure to deal with and was patient with us as we were navigating our move. He was prompt in his response time and made sure to... check in with us. He was thorough and accurate with his report of our items and offered several items we didn't think of. Truly a pleasure to work with!read more
20:02 18 Nov 17
06:27 24 Oct 17
I thought we were making such a safe choice when we booked with Apex. They have great reviews, and were recommended by our realtor. I now feel like a... fool for paying more and getting the same, or worse service, than I've gotten off the Uhaul directory for much less. So what went wrong? Nothing catostrophic. It was a bunch of smaller things adding up. 1)They didn't take the time to wrap any of our furniture, though I specifically asked the movers to. This is what I thought I was paying extra for. 2) They make you sign a waiver removing their responsibility for everything, broken electronics and appliances, large mirrors or other glass, any mdf furniture. They scratched the top of our glass table, and we had no recourse.3)They charge $2 per hour extra if you pay with a card. That is not just a straight fee to cover their bank charges, they are trying to diswade you form using a card. We used a check because of this policy. Then someone stole the account info from that account and routed money from our account. All info you can obtain from a check. Could just be a coincidence, but we rarely use that account. I will say that for the most part everyone was nice. The movers hussled to try to get as much done as possible, though I was really wanting to have a few priority items moved with care, and told them we would take care of the rest ourselves. I'm sure they had good intentions trying to get everything in the place moved. Unfortunately the result was several nicked and scratched items.read more
21:36 23 Oct 17
Fantastic workers!! They worked hard and fast. Very pleased!! Thanks James, Billy, Eugene & crew
22:43 10 Oct 17
16:33 06 Oct 17
James Neal was a pleasure to deal with and was patient with us as we were navigating our move. He was prompt in his response time and made sure to... check in with us. He was thorough and accurate with his report of our items and offered several items we didn't think of. Truly a pleasure to work with! The team that showed up to move us were simply amazing! They were experienced, thoughtful, and careful with our belongings. All of them were kind, funny (much needed), and efficient. We had a lot of heavy items and they treated everything with great care. Mike was the supervisor and did a great job keeping everyone on target and all of our belongings were delivered without a mark. They even finished 2 hours earlier than anticipated. We highly recommend Apex Moving and Storage to all of our friends and anyone that is need of a fair and honest moving company! Thank you Team for all of your hard work - we truly appreciate you!read more
03:58 06 Oct 17
What a great experience! Moving can be such a stressful experience on moving day, but Clint and Jesus took all the stress away. They were amazing.... Hopefully, I won’t have to move again, but if I do, Apex is my choice. I can’t praise them enough!read more
21:20 31 Aug 17
01:46 26 Aug 17
On time, professional crew that knew what they were doing. Took the effort and time to protect floors, wall, doors and just about everything else... that I would have destroyed moving the stuff myself.read more
02:38 23 Aug 17
Quick and efficient. I will definitely use them again for moves in the future.
18:12 22 Aug 17
Hard worker.easy to get along with
18:22 16 Aug 17
The Apex moving company was fantastic!! They moved me when I needed them, they stored things, came back and moved more, stored more, and moved me in... also the day I requested! Their teams worked beautifully together, too! Everything was handled very carefully! I hope not to move again, but if I do, I'd call them!!read more
18:08 03 Aug 17
Janet GonzalezAug. 2, 2017The moving team was amazing. The packer answered our questions and then went through her own comments before getting... started. They were friendly and worked quickly, efficiently and carefully.I will be telling my friends and co-workers about APEX Moving & Storage!read more
00:29 21 Jul 17
00:26 19 Jul 17
I have used APEX to move three times now and will use them again in a heart beat, should I ever have to move. They are professional, friendly,... efficient and took great care in moving my belongings. Thank you Clint and Pua for all your hard work and dedication to your job! Thank you Whitney for all your work in the office. You were a pleasure to work with. I would highly recommend APEX for your moving needs. A repeat and very satisfied customer!read more
22:55 18 Jul 17
I needed to get 30 new cabinets moved up a flight of stairs without damaging or dirtying any walls or the brand new cabinets. Ulu and John spent just... the right amount of time hanging blankets and planning their work to make sure everything went smoothly. 90 minutes of their work saved me an entire day with a friend trying to move these big boxes that were only an inch or 2 narrower than the stairway. Worth every penny and got exactly what I wantedread more
15:24 13 Jul 17
The three young gentlemen who moved us were not only friendly, but very professional. There was a problem moving the piano because the proper... equipment was not sent with them at the time of the move. They discussed it together and with us and determined that the piano could not be moved without ramps. That was very important to us because the piano was valuable and needed extra care.Our movers worked with their dispatch until a solution was found and another worker was sent with the ramps.Our three young movers did a splendid job and we commend them and recommend them. Thanks for your service.read more
04:56 20 Jun 17
Our APEX estimator, James, is a true professional and provided a prompt bid and follow up. The office staff was knowledgeable & courteous. The moving... crew comprised of Eugene (an amazing lead), Manu, Billy and Ron were on-time, treated each other with respect and humor. They were hands-down the hardest working crew we have experienced! They made our move fun! A huge thank you and major KUDOS to APEX Moving and Storage for a seamless seamless transition to our new home!read more
20:44 23 Apr 17
Excellent service!!! Apex was awesome, in every way! Initially I contacted them for an estimate - they came out, were very professional, explained... everything - all the options - nothing hidden, super helpful! I got my estimate which was explained very thoroughly to me and that it was an "estimate" and how it could maybe go up or maybe go down. Again, very up front and professional, nothing hidden at all. The date ended up changing and the office staff were nothing but courteous and understanding the entire time - I knew I could count on them! Moving day finally came and the moving staff were super friendly, helpful, and very efficient! What I really loved about Apex was they broke down those items that needed to be (e.g., a treadmill, some shelving) and it was ALL included - when I arrived at my destination and everything was unloaded, boom, it was unloaded to where I need it to be and all the items that had been taken apart were put back together! When I got my bill it was a wee bit higher than my estimate, which I knew to possibly expect, but it was because the weight of all my stuff was higher than had been initially figured, no problem. No surprises or hidden costs - and EVERY step of the way was professional, caring, helpful, and efficient! Moving sucks, but if I ever have to go through that again (I hope it's no time soon!) I will most definitely go through Apex!read more
04:47 14 Apr 17
If you are needing good movers then go with Apex Moving & Storage they are very careful and professional and move things that other movers wouldn't... move- keeping their customers happy. So I whole heartily recommend APEX to making your moving experience a pleasant one! Lisa HAPPY Hallread more
20:48 06 Apr 17
Great group to work with. I very much appreciate that they were able to help me on short notice. Movers were very professional and quick.
20:58 29 Mar 17
We used Apex for our Mercer Island move and were very happy with the crew. Courteous, careful and they worked so hard for so very long. Thank you... Apex Moving for making a stressful process that much easier!read more
17:19 10 Mar 17
They arrived on schedule and started working immediately. We have several antique pieces and they were very careful moving them. The movers were... quite friendly, and finished the move in a short amount of time. read more
23:40 23 Jan 17
We had a 5-star experience with Apex through out the process, from the quote to the packing to the move itself. All of their employees are so... hardworking and nice. It was a real pleasure. Nothing, broken, missing or damaged.read more
05:43 17 Dec 16
I highly recommend APEX for your next move. James and Dean took great care of me with the initial walk-through/bid. Eugene and the guys were... efficient and professional - everything you would want from movers. I'm never renting a U-Haul again!read more
12:56 16 Dec 16
They were great to work with, on time, efficient and didst pad the bill.
01:03 03 Dec 16
Very careful, professional. Moved everything to exactly where I wanted it.
17:01 31 Oct 16
These guys are AMAZING!! I have had many experiences with movers and they have been an epic failure! Over charging, laziness, attitudes, just awful.... APEX was fast, efficient, came in under their quote by $200 and kicked serious tushy!! They will be my preferred movers!!!!!!read more
07:56 30 Oct 16
Worked here for some years. Good honest owner and staff.
16:41 16 Oct 16
We spoke mostly with Michelle on the phone to set up the move. She was very helpful and answered all our questions. Also, we had a scheduling snafu... on our end so she and the crew worked with us to make things work out in the end. Eugene, Ken, and Felix showed up when they said they would and then worked really hard for 8 hours. They were really nice, always open to notes on where things should go, and organized. Couldn't have asked for a nicer group of guys to handle the move.Thanks for the help! A+ service.read more
21:10 03 Oct 16
Do not use them!Especially if you have a small move. They will try to gouge you into a 4 hour minimum. Especially for weekends.I had them come... out to take a look at a small move that would be maybe 2.5 hours. I was told that because it was such a small move it would be either a morning or afternoon appointment. I only had a small amount of stuff and so was going to use a Friday. I was told that they would call me to tell me when they would do it.They didn't call me back and when I finally called to find out whether it would be morning or afternoon, low and behold they told me that they were now booked and I would have to do it on a Saturday with the 4 hour minimum.Very clever.Don't trust them and use them only at your own peril. Especially if you have a small move.rread more
22:06 21 Sep 16
Great service and crews are easy, dependable and cordial. Will definitely recommend them to my clients.
21:32 25 Aug 16
Fast, professional, cheerful and friendly movers. We had tagged boxes and everything ended up in the right place. Nothing broken, damaged or... missing. We will use Apex again the next time we move. Thanks for making the process of moving a lot easier and less scary than we anticipated!read more
18:14 25 Aug 16
This was a great experience. The service was fast and professional and the total charge was below the initial estimate.
22:18 08 Aug 16
Excellent service- very flexible and accommodated my schedule. The movers were professional and courteous. Highly recommend!
16:54 02 Aug 16
We had a very rewarding exsperice with apex and there very hard working staff. It made our moveing a pleasent one. Thank you Apex.
23:35 25 Jul 16
Estimator was professional and informative. The moving team was polite, hard working and cheerful. The stressful moving time was made less... stressful with the help of Apex Moving team. Highly recommend.read more
06:44 10 Jun 16
Terrific staff from first contact, to planning and guidance to the successful completion. They were skilled, professional and efficient. I could not... have had a smoother move experience. Thxread more
00:00 08 Apr 16
Everyone from start to finish was j
17:27 19 Nov 15
Scheduled appointment for estimate. When they didn't show up, I called Apex and was told it was scheduled for the following Thursday, not this... Thursday. The did send James out later that same day and gave us a verbal estimate. We were told we would get an email with our written est. After a week I called and was told they were sorry and would have James get that to me. Another week has now gone by with no written estimate. I called them again and I asked if we were even on their books for our move on the 3rd and was told no. They don't do that until James emails the estimates and lets them know. Was told that James is their only sales person and works long hours. That's unfortunate for their business because if he can't follow through, then they are going to lose a lot of business. Moving is stressful enough without wondering if you actually have a mover that's going to show up on moving day. Thankfully, in the meantime we reserved a spot with another company that gave us a written estimate that same day. 11/19/15 Have since spoken with the owner, Dean, and found that an email of the estimate went to my SPAM file. I suggested letting the office staff know of this possibility so they could pass that info on to the next potential customer that may not know this. Dean apologized for James not making a follow up phone call, to make sure the estimate went through. My major frustration was with the office staff I spoke with on the phone. First with the error in what day I requested for them to come out and give me an estimate to the lack of follow through. I felt like that person was just shrugging it off. Dean stated that the office person I spoke with has since quit. I did let Dean know that during the estimate, James was very polite and professional. At this point, even though I didn't use them for my move, I've amended my rating up to a 3 star for the facts that the owner did follow up and James was very polite and professional during the estimate.read more
23:05 24 Jun 15
These people get an A+. James came out and inventoried what we needed and approximately how much it would cost and took notes on what we wanted for... my mom and dad's furniture and was very professional and kind. Sheena in the office called several times to make sure that we knew what to expect on moving day and then she checked in with me during the move to make sure that everything was going well.The movers, Dani, Victor and Mace were the best. Timely, polite, friendly and efficient with their time and took EXTRA care with the furniture. Would use them in a heartbeat again. Kalapana!read more
12:22 21 Jun 15
very friendly and helpful when setting up the appointment. The move team was on time and worked efficiently which ultimately brought the overall bill... in under the estimate. Highly recommended!read more
18:04 08 Jun 15
The movers from Apex Moving did an outstanding job! Danny Fufoa, Matt Oloa, & Joey Colemen (plus two others) worked very hard and efficiently to get... us moved in a timely manner. We appreciate their service.read more
23:30 25 Apr 15
Polite on time fast careful and great pricing
23:57 24 Mar 15
my experience exceeded my expectations , the staff was very professional , on time , and I will recommend APEX Moving & Storage to make your move.
00:08 21 Mar 15
A great moving team made the moving experience almost pleasant. On a scale from 1 to 10 we'd easily give them a 15!
22:30 16 Mar 15
Apex was on time, efficient, and made sure that Everything was moved with care. I would definitely use them again.
18:34 18 Mar 14
Fast, efficient, and on time! Thanks for coming in under the estimated amount. Definitely worth paying a higher hourly rate. Will call them again... next time.read more
14:38 18 Mar 14
Another Outstanding move!! I used their services back a few years ago when we moved here from Florida. We did a full move with them. I couldn't ask... for better service! Make sure you call them!!!read more
02:50 18 Mar 14
These guys worked hard! They were easy to guide and worked fast. PLUS they listened to us! GOOD JOB! We will be sure to use them again.