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Careers

Careers

Apex Moving & Storage is an established (1997), stable, privately-owned, household goods/office & industrial moving and storage company – headquartered in the greater Seattle/Tacoma area. We are seeking professional candidates who share our business values. If you enjoy providing excellent customer service, possess a strong work ethic and want to share those qualities in a team environment, we encourage you to apply for our open positions. Please visit our website at www.apexmovers.com where you can learn more about our company and our core values.

Please email {This email is obscured. Your must have javascript enabled to see it} with your resume or download the application below and return it to us in person or by email.

Current position available: Seasonal/ Full-Time/Part-Time


Customer Service Representative/Move Coordinator – Hours: Full time

Job description

We are seeking a highly motivated individual to add to our team as a Move Coordinator. This position manages the entire move process from start to finish. The Move Coordinator’s primary responsibility is to provide exceptional customer service while monitoring and maintaining quality assurance at every level. They are the point of contact and liaison for all parties associated with the relocation helping to insure a smooth relocation for the customer. They are a vital part of the team being the link between Sales, Carriers, Operations, and the customer. This unique position sets the tone for the entirety of the move.

Essential Duties and Responsibilities:
  • Facilitate inbound/outbound calls
  • Schedule appointments for customers as necessary with Estimators & Surveyors
  • Set up and maintain files on each move using industry specific software
  • Obtain and ensure accuracy of all essential information is properly documented
  • Provide over the phone estimates and surveys
  • Create bids for 3rd Party Referral Sources
  • Prepare, process, print, organize and distribute all paperwork required for move according to procedures (This includes hand written documents)
  • Rate Shipments & Generate Invoices
  • Process claims (Research/Written Communication/Negotiations/Coordinate Repairs/Settlement)
  • Learn, manage, and create procedures with the implementation of new software
  • Filing along with other projects as they arise
  • Ability to adapt to the ever changing needs of the business.
Qualifications:
  • High School Diploma/G.E.D required.
  • 1 year previous customer service/administrative experience in an office environment
  • Highly effective time management and organizational skills
  • Ability to interact cooperatively and professionally with customers and co-workers
  • High aptitude in mathematics
  • Advanced computer skills a must plus advanced High level working knowledge of MS Office (Excel, Word, Outlook)
  • Excellent comprehension, verbal and written communication skills with attention to detail
  • Experience handling multi-line phone along with customer concerns and grievances
  • Ability to learn quickly and retain information
  • Experience in transportation and/or logistics preferred
  • Proven ability to create efficiencies and innovations
  • Track record of keeping calm in high pressure situations
PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit intermittently for 6 to 8 hours per day; have auditory and speaking ability to use telephone 6-8 hours per day; use hands to finger, handle, or feel and reach with hands and arms; physical mobility and dexterity to operate office equipment; regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds; specific vision abilities include close vision, ability to adjust focus, and read written information. There are times when it is required to file paperwork in the warehouse or open warehouse doors for drivers delivering shipments or supplies. The warehouse is cold in the winter and can be warm in the summer. It is necessary to have the ability to work in these conditions which includes bending and twisting while filing.

Professional Mover/Packer – Driver Position

Job description

As a professional mover, you will be packing and moving customers’ household or office belongings. Moves range from just a single item to an entire home or office. Items to be moved can often weigh several hundred pounds. Moves involving stairways are very common. The workday can be long (a ten-hour day or longer is not unusual). These demands require a person with above average strength, stamina, fitness and skill.

Tasks include:
  • Responsible for transporting household goods/commercial equipment and furniture from origin to destination.
  • Inspecting trucks before and after trips, completing and submitting truck condition reports.
  • Carrying heavy items long distances and up/down stairways.
  • Manually hoisting heavy items.
  • Wrapping furniture and equipment.
  • Box-pack items such as breakables, books, artwork, knick-knacks.
  • Working with moving equipment and tools.
  • Navigating traffic, road conditions and using maps or gps tools.
  • Disassembling and reassembling furniture and equipment.
  • Providing quality, customer service at all times.
  • Acting as a liaison with move coordinator and sales representatives, dispatch and warehouse staff to insure customer satisfaction.
  • Adhering to all safety, OSHA and DOT regulations in accordance with Apex Movers safety program.
  • Complying with drug-free workplace initiatives.
  • Maintaining a tool kit for installation, assembly and breakdown of furniture or other items for transport.
  • Understanding and completion of move packet paperwork along with clear documentation of inventories.
Qualifications:
  • Must have valid driver’s license with clean driving record.
  • Must be 21 years of age and pass requirements of our insurance company.
  • Ability to drive a box truck or semi truck.
  • High School Diploma/G.E.D required.
  • Must pass a background check and drug test.
  • Capable of lifting 75lbs on a regular basis with above average stamina and fitness skills.
  • Must have good penmanship, basic math skills and excellent grammar.
  • Friendly, safety-minded, positive attitude, good communication and customer service skills.

Professional Mover/Packer – Non Driver

Job description

As a professional mover, you will be packing and moving customers’ household or office belongings. Moves range from just a single item to an entire home or office. Items to be moved can often weigh several hundred pounds. Moves involving stairways are very common. The workday can be long (a ten-hour day or longer is not unusual). These demands require a person with above average strength, stamina, fitness and skill.

Tasks include:
  • Responsible for loading/unloading and assisting in transportation of household goods/commercial equipment and furniture from origin to destination.
  • Carrying heavy items long distances and up/down stairways.
  • Manually hoisting heavy items.
  • Wrapping furniture and equipment.
  • Box-pack items such as breakables, books, artwork, knick-knacks.
  • Working with moving equipment and tools.
  • Assisting driver with navigating traffic, road conditions and using maps or gps tools.
  • Disassembling and reassembling furniture and equipment.
  • Providing quality, customer service at all times.
  • representatives, dispatch and warehouse staff to insure customer satisfaction.
  • Adhering to all safety, OSHA and DOT regulations in accordance with Apex Movers safety program.
  • Complying with drug-free workplace initiatives.
  • Maintaining a tool kit for installation, assembly and breakdown of furniture or other items for transport.
  • Understanding and completion of move packet paperwork along with clear documentation of inventories.
Qualifications:
  • High School Diploma/G.E.D required.
  • Must pass a background check and WA state laws regarding drug testing.
  • Capable of lifting 75lbs on a regular basis with above average stamina and fitness skills.
  • Must have good penmanship, basic math skills and excellent grammar.
  • Friendly, safety-minded, positive attitude, good communication and customer service skills.

We are only interested in candidates with the above qualifications at this time. Please do not apply if you do not meet these requirements.

Pay based on experience
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Apex Moving and Storage Reviews

Another Outstanding move!! I used their services back a few years ago when we moved from Florida. We did a full move with them. I couldn’t ask for better service! Make sure you call them!!!


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